Privacy Policy
1. Introduction
This Privacy Policy ("Policy") describes how Youngtimer ("we," "our," or "us") collects, uses, and shares personal information from users of our AI car care chatbot and related services (the "Service"), available on youngtimer.app.
By using our Service, you consent to the practices described here. If you do not agree, please do not use the Service.
2. Personal Information We Collect
A. Vehicle & Car Care Information
When you interact with our Service, we may collect:
- Vehicle make, model, year, trim level, and mileage
- Service history, repair notes, diagnostic data, and maintenance records you provide
- Uploaded images or documents related to your car (e.g., dashboard warning lights, maintenance receipts)
B. Personal Contact & Account Details
- Name, email address, phone number, and account credentials (if you create an account)
- Payment information when you make purchases or subscriptions
C. Chat & Interaction Data
- Messages, questions, and descriptions you enter into the chatbot
- Audio or image data if you use voice or photo features
- Timestamps, frequency of use, and feature usage patterns
D. Automatically Collected Technical Data
- IP address, browser type, operating system, and device identifiers
- Pages visited, referring websites, and session duration
3. How We Use Your Personal Information
We may use your data to:
- Provide personalized car care advice, diagnostics, and service reminders
- Recommend repair shops or schedule services (with your permission)
- Maintain your vehicle profile for ongoing maintenance tracking
- Improve chatbot accuracy through AI model refinement
- Send updates, tips, or promotional offers (if opted in)
- Comply with legal requirements
4. AI Data Use & Transparency
- Training & Improvement: Some anonymized chat logs and vehicle details may be used to improve our AI models
- Anonymization: Identifiers such as your name, contact info, and any uploaded personal documents are removed before training
- Opt-Out: You may request that your data not be used for AI training
- Third-Party AI Providers: If we use external AI platforms, your data is sent securely and only for processing your requests
- Human Review: Your conversations are not reviewed by humans unless for troubleshooting, abuse prevention, or with your explicit consent
7. Data Retention
- We retain vehicle and account information for as long as your account is active or as needed to provide the Service
- You may request deletion at any time
- Anonymized and aggregated data may be stored indefinitely
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Opt out of AI training use
- Request a copy of your stored information
Contact hi@youngtimer.app to exercise these rights
9. Security
We use encryption, secure servers, and access controls to protect your data. No system is 100% secure, but we take industry-standard precautions.
10. Children's Privacy
Our Service is intended for users 18 and older. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Policy, and changes will be posted with a new "Last Updated" date.
12. Contact Us
Email: hi@youngtimer.app
Last Updated: August 20, 2025